Sales Policy

All Sales Are Final

At Soul2Soule, every item is produced and prepared with care. Because of the nature of our products and inventory management, all sales are final.

Once an order has been placed, it cannot be canceled, returned, or exchanged.

Please review your order carefully before completing your purchase, including:

• Product size

• Color

• Quantity

• Shipping address

By placing an order on our website, you agree to these terms.

Return & Exchange Policy

No Returns or Exchanges

All Soul2Soule products are final sale. We do not accept returns, refunds, or exchanges for any items once an order has been completed.

This policy applies to:

• Incorrect size selection

• Change of mind

• Ordering the wrong item

• Personal preference

We encourage customers to carefully review size charts and product descriptions before purchasing.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can review the issue.

To report an issue, email:

[your email address]

Please include:

• Your order number

• Photos of the item

• A brief description of the issue

If the claim is approved, we will determine the appropriate resolution.

Shipping Policy

Orders are typically processed within 2–5 business days. Once shipped, delivery times will vary depending on the carrier and location.

Soul2Soule is not responsible for:

• Shipping carrier delays

• Incorrect shipping addresses entered at checkout

• Lost or stolen packages marked as delivered by the carrier

Agreement to Policy

By purchasing from Soul2Soule, you acknowledge and agree to these policies and understand that all sales are final.